/* ===== CSS Variables ===== */
:root {
    --primary-color: #25D366;
    --primary-dark: #128C7E;
    --primary-light: #DCF8C6;
    --secondary-color: #075E54;
    --background-color: #f0f2f5;
    --sidebar-bg: #ffffff;
    --card-bg: #ffffff;
    --text-primary: #1a1a1a;
    --text-secondary: #667781;
    --border-color: #e9edef;
    --hover-color: #f5f6f6;
    --danger-color: #dc3545;
    --warning-color: #ffc107;
    --success-color: #28a745;
    
    /* Category Colors */
    --commerciale-color: #3498db;
    --assistenza-color: #9b59b6;
    --amministrativa-color: #e67e22;
    --generica-color: #95a5a6;
    --spedizione-color: #1abc9c;
    
    --shadow-sm: 0 1px 2px rgba(0, 0, 0, 0.05);
    --shadow-md: 0 4px 6px rgba(0, 0, 0, 0.1);
    --shadow-lg: 0 10px 15px rgba(0, 0, 0, 0.1);
    
    --radius-sm: 4px;
    --radius-md: 8px;
    --radius-lg: 12px;
    --radius-full: 50%;
    
    --transition: all 0.2s ease;
}

/* ===== Reset & Base ===== */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;
    background-color: var(--background-color);
    color: var(--text-primary);
    line-height: 1.5;
    overflow: hidden;
}

/* ===== App Container ===== */
.app-container {
    display: flex;
    height: 100vh;
    width: 100vw;
}

/* ===== Sidebar ===== */
.sidebar {
    width: 260px;
    background: var(--sidebar-bg);
    border-right: 1px solid var(--border-color);
    display: flex;
    flex-direction: column;
    transition: var(--transition);
}

.sidebar-header {
    padding: 20px;
    border-bottom: 1px solid var(--border-color);
}

.logo {
    display: flex;
    align-items: center;
    gap: 12px;
    font-size: 1.25rem;
    font-weight: 600;
    color: var(--primary-dark);
}

.logo i {
    font-size: 2rem;
    color: var(--primary-color);
}

.sidebar-nav {
    flex: 1;
    padding: 16px 12px;
}

.nav-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 16px;
    color: var(--text-secondary);
    text-decoration: none;
    border-radius: var(--radius-md);
    margin-bottom: 4px;
    transition: var(--transition);
    position: relative;
}

.nav-item:hover {
    background: var(--hover-color);
    color: var(--text-primary);
}

.nav-item.active {
    background: var(--primary-light);
    color: var(--primary-dark);
    font-weight: 500;
}

.nav-item i {
    width: 20px;
    text-align: center;
}

.badge {
    position: absolute;
    right: 12px;
    background: var(--danger-color);
    color: white;
    font-size: 0.75rem;
    padding: 2px 8px;
    border-radius: 10px;
    font-weight: 600;
}

.sidebar-footer {
    padding: 16px;
    border-top: 1px solid var(--border-color);
}

.current-operator {
    display: flex;
    align-items: center;
    gap: 12px;
}

.operator-avatar {
    width: 40px;
    height: 40px;
    background: var(--primary-light);
    border-radius: var(--radius-full);
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--primary-dark);
}

.operator-info {
    display: flex;
    flex-direction: column;
}

.operator-name {
    font-weight: 500;
    font-size: 0.9rem;
}

.operator-status {
    font-size: 0.75rem;
    color: var(--text-secondary);
}

.operator-status.online::before {
    content: '';
    display: inline-block;
    width: 8px;
    height: 8px;
    background: var(--success-color);
    border-radius: var(--radius-full);
    margin-right: 6px;
}

/* ===== Main Content ===== */
.main-content {
    flex: 1;
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.main-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px 24px;
    background: var(--card-bg);
    border-bottom: 1px solid var(--border-color);
}

.header-left {
    display: flex;
    align-items: center;
    gap: 16px;
}

.menu-toggle {
    display: none;
    background: none;
    border: none;
    font-size: 1.25rem;
    color: var(--text-secondary);
    cursor: pointer;
}

.main-header h1 {
    font-size: 1.5rem;
    font-weight: 600;
}

.header-right {
    display: flex;
    align-items: center;
    gap: 20px;
}

.search-box {
    position: relative;
}

.search-box i {
    position: absolute;
    left: 12px;
    top: 50%;
    transform: translateY(-50%);
    color: var(--text-secondary);
}

.search-box input {
    padding: 10px 16px 10px 40px;
    border: 1px solid var(--border-color);
    border-radius: var(--radius-lg);
    width: 280px;
    font-size: 0.9rem;
    transition: var(--transition);
}

.search-box input:focus {
    outline: none;
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(37, 211, 102, 0.1);
}

.operator-selector {
    display: flex;
    align-items: center;
    gap: 8px;
}

.operator-selector label {
    font-size: 0.9rem;
    color: var(--text-secondary);
}

.operator-selector select {
    padding: 8px 12px;
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    font-size: 0.9rem;
    cursor: pointer;
}

/* ===== Views ===== */
.view {
    display: none;
    flex: 1;
    overflow: auto;
    padding: 24px;
}

.view.active {
    display: block;
}

/* ===== Dashboard ===== */
.stats-grid {
    display: grid;
    grid-template-columns: repeat(5, 1fr);
    gap: 20px;
    margin-bottom: 24px;
}

.stat-card {
    background: var(--card-bg);
    border-radius: var(--radius-lg);
    padding: 20px;
    display: flex;
    align-items: center;
    gap: 16px;
    box-shadow: var(--shadow-sm);
    transition: var(--transition);
}

.stat-card:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-md);
}

.stat-icon {
    width: 56px;
    height: 56px;
    border-radius: var(--radius-md);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.5rem;
    color: white;
}

.stat-icon.commerciale { background: var(--commerciale-color); }
.stat-icon.assistenza { background: var(--assistenza-color); }
.stat-icon.amministrativa { background: var(--amministrativa-color); }
.stat-icon.generica { background: var(--generica-color); }
.stat-icon.spedizione { background: var(--spedizione-color); }

.stat-info {
    display: flex;
    flex-direction: column;
}

.stat-value {
    font-size: 1.75rem;
    font-weight: 700;
    color: var(--text-primary);
}

.stat-label {
    font-size: 0.85rem;
    color: var(--text-secondary);
}

.dashboard-content {
    display: grid;
    grid-template-columns: 2fr 1fr;
    gap: 24px;
}

.section-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 16px;
}

.section-header h2 {
    font-size: 1.1rem;
    font-weight: 600;
}

.view-all {
    color: var(--primary-dark);
    text-decoration: none;
    font-size: 0.9rem;
    font-weight: 500;
}

.view-all:hover {
    text-decoration: underline;
}

.pending-count {
    background: var(--warning-color);
    color: var(--text-primary);
    padding: 2px 10px;
    border-radius: 10px;
    font-size: 0.85rem;
    font-weight: 600;
}

.recent-conversations,
.pending-assignments {
    background: var(--card-bg);
    border-radius: var(--radius-lg);
    padding: 20px;
    box-shadow: var(--shadow-sm);
}

/* ===== Conversation List ===== */
.conversation-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.conversation-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px;
    border-radius: var(--radius-md);
    cursor: pointer;
    transition: var(--transition);
    border: 1px solid transparent;
}

.conversation-item:hover {
    background: var(--hover-color);
}

.conversation-item.active {
    background: var(--primary-light);
    border-color: var(--primary-color);
}

.conversation-item.unread {
    background: #f0f9ff;
}

.contact-avatar {
    width: 48px;
    height: 48px;
    background: var(--primary-light);
    border-radius: var(--radius-full);
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--primary-dark);
    font-weight: 600;
    flex-shrink: 0;
}

.conversation-info {
    flex: 1;
    min-width: 0;
}

.conversation-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 4px;
}

.conversation-name {
    font-weight: 500;
    font-size: 0.95rem;
}

.channel-badge {
    display: inline-block;
    padding: 2px 8px;
    border-radius: 10px;
    font-size: 0.7rem;
    font-weight: 600;
    color: white;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin-left: 8px;
}

.conversation-time {
    font-size: 0.75rem;
    color: var(--text-secondary);
}

.conversation-preview {
    font-size: 0.85rem;
    color: var(--text-secondary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.conversation-meta {
    display: flex;
    align-items: center;
    gap: 8px;
}

.category-tag {
    font-size: 0.7rem;
    padding: 3px 8px;
    border-radius: 10px;
    font-weight: 500;
    text-transform: uppercase;
}

.category-tag.commerciale { background: rgba(52, 152, 219, 0.15); color: var(--commerciale-color); }
.category-tag.assistenza { background: rgba(155, 89, 182, 0.15); color: var(--assistenza-color); }
.category-tag.amministrativa { background: rgba(230, 126, 34, 0.15); color: var(--amministrativa-color); }
.category-tag.generica { background: rgba(149, 165, 166, 0.15); color: var(--generica-color); }
.category-tag.spedizione { background: rgba(26, 188, 156, 0.15); color: var(--spedizione-color); }
.category-tag.unassigned { background: rgba(220, 53, 69, 0.15); color: var(--danger-color); }

.unread-badge {
    width: 10px;
    height: 10px;
    background: var(--primary-color);
    border-radius: var(--radius-full);
}

/* ===== Conversations View ===== */
#conversations-view {
    padding: 0;
}

.conversations-container {
    display: flex;
    height: 100%;
}

.conversations-panel {
    width: 380px;
    background: var(--card-bg);
    border-right: 1px solid var(--border-color);
    display: flex;
    flex-direction: column;
}

.filter-tabs {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    padding: 16px;
    border-bottom: 1px solid var(--border-color);
}

.filter-tab {
    padding: 6px 12px;
    border: 1px solid var(--border-color);
    border-radius: 20px;
    background: transparent;
    font-size: 0.8rem;
    cursor: pointer;
    transition: var(--transition);
}

.filter-tab:hover {
    background: var(--hover-color);
}

.filter-tab.active {
    background: var(--primary-color);
    color: white;
    border-color: var(--primary-color);
}

.conversations-panel .conversation-list {
    flex: 1;
    overflow-y: auto;
    padding: 12px;
}

/* ===== Chat Panel ===== */
.chat-panel {
    flex: 1;
    display: flex;
    flex-direction: column;
    background: #e5ddd5;
    background-image: url("data:image/svg+xml,%3Csvg width='60' height='60' viewBox='0 0 60 60' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='none' fill-rule='evenodd'%3E%3Cg fill='%23d4cfc4' fill-opacity='0.4'%3E%3Cpath d='M36 34v-4h-2v4h-4v2h4v4h2v-4h4v-2h-4zm0-30V0h-2v4h-4v2h4v4h2V6h4V4h-4zM6 34v-4H4v4H0v2h4v4h2v-4h4v-2H6zM6 4V0H4v4H0v2h4v4h2V6h4V4H6z'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E");
}

.chat-placeholder {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    color: var(--text-secondary);
}

.chat-placeholder i {
    font-size: 4rem;
    margin-bottom: 16px;
    opacity: 0.5;
}

.chat-content {
    flex: 1;
    display: flex;
    flex-direction: column;
}

.chat-content.hidden {
    display: none;
}

.chat-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 12px 20px;
    background: var(--card-bg);
    border-bottom: 1px solid var(--border-color);
}

.chat-contact {
    display: flex;
    align-items: center;
    gap: 12px;
}

.contact-info {
    display: flex;
    flex-direction: column;
    position: relative;
}

.contact-info .channel-badge {
    position: absolute;
    right: -80px;
    top: 50%;
    transform: translateY(-50%);
}

.contact-name {
    font-weight: 600;
}

.contact-phone {
    font-size: 0.85rem;
    color: var(--text-secondary);
}

.chat-actions {
    display: flex;
    align-items: center;
    gap: 16px;
}

.category-selector {
    display: flex;
    align-items: center;
    gap: 8px;
}

.category-selector label {
    font-size: 0.85rem;
    color: var(--text-secondary);
}

.category-selector select {
    padding: 6px 10px;
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    font-size: 0.85rem;
}

.chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 20px;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.message {
    max-width: 65%;
    padding: 10px 14px;
    border-radius: var(--radius-lg);
    position: relative;
    word-wrap: break-word;
}

.message.incoming {
    background: var(--card-bg);
    align-self: flex-start;
    border-bottom-left-radius: 4px;
}

.message.outgoing {
    background: var(--primary-light);
    align-self: flex-end;
    border-bottom-right-radius: 4px;
}

.message-text {
    font-size: 0.9rem;
    line-height: 1.4;
}

.message-meta {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 6px;
    margin-top: 4px;
}

.message-time {
    font-size: 0.7rem;
    color: var(--text-secondary);
}

.message-status {
    font-size: 0.8rem;
    color: var(--primary-dark);
}

.last-response-info {
    padding: 8px 20px;
    background: rgba(255, 255, 255, 0.9);
    border-top: 1px solid var(--border-color);
    font-size: 0.85rem;
    color: var(--text-secondary);
    display: none;
}

.last-response-info.visible {
    display: block;
}

.last-response-info strong {
    color: var(--primary-dark);
}

.chat-input-area {
    display: flex;
    align-items: flex-end;
    gap: 12px;
    padding: 12px 20px;
    background: var(--card-bg);
}

.input-actions {
    display: flex;
    gap: 8px;
}

.action-btn {
    width: 40px;
    height: 40px;
    border: none;
    background: transparent;
    color: var(--text-secondary);
    font-size: 1.2rem;
    cursor: pointer;
    border-radius: var(--radius-full);
    transition: var(--transition);
}

.action-btn:hover {
    background: var(--hover-color);
    color: var(--text-primary);
}

#message-input {
    flex: 1;
    padding: 12px 16px;
    border: 1px solid var(--border-color);
    border-radius: 24px;
    font-size: 0.9rem;
    resize: none;
    max-height: 120px;
    font-family: inherit;
}

#message-input:focus {
    outline: none;
    border-color: var(--primary-color);
}

.send-btn {
    width: 48px;
    height: 48px;
    border: none;
    background: var(--primary-color);
    color: white;
    border-radius: var(--radius-full);
    font-size: 1.2rem;
    cursor: pointer;
    transition: var(--transition);
}

.send-btn:hover {
    background: var(--primary-dark);
}

/* ===== Operators View ===== */
.operators-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
    gap: 24px;
}

.operator-card {
    background: var(--card-bg);
    border-radius: var(--radius-lg);
    padding: 24px;
    text-align: center;
    box-shadow: var(--shadow-sm);
    transition: var(--transition);
}

.operator-card:hover {
    transform: translateY(-4px);
    box-shadow: var(--shadow-md);
}

.operator-avatar.large {
    width: 80px;
    height: 80px;
    font-size: 2rem;
    margin: 0 auto 16px;
}

.operator-card h3 {
    font-size: 1.25rem;
    margin-bottom: 16px;
}

.operator-stats {
    display: flex;
    justify-content: center;
    gap: 32px;
    margin-bottom: 16px;
}

.op-stat {
    display: flex;
    flex-direction: column;
}

.op-stat-value {
    font-size: 1.5rem;
    font-weight: 700;
    color: var(--primary-dark);
}

.op-stat-label {
    font-size: 0.8rem;
    color: var(--text-secondary);
}

.operator-status-badge {
    display: inline-block;
    padding: 4px 12px;
    border-radius: 20px;
    font-size: 0.8rem;
    font-weight: 500;
}

.operator-status-badge.online {
    background: rgba(40, 167, 69, 0.15);
    color: var(--success-color);
}

.operator-status-badge.away {
    background: rgba(255, 193, 7, 0.15);
    color: #d39e00;
}

.operator-status-badge.offline {
    background: rgba(220, 53, 69, 0.15);
    color: var(--danger-color);
}

/* ===== Settings View ===== */
.settings-container {
    max-width: 800px;
    margin: 0 auto;
    display: flex;
    flex-direction: column;
    gap: 24px;
}

.settings-card {
    background: var(--card-bg);
    border-radius: var(--radius-lg);
    padding: 24px;
    box-shadow: var(--shadow-sm);
}

.settings-card h2 {
    display: flex;
    align-items: center;
    gap: 12px;
    font-size: 1.25rem;
    margin-bottom: 8px;
}

.settings-card h2 i {
    color: var(--primary-color);
}

.settings-description {
    color: var(--text-secondary);
    margin-bottom: 24px;
}

.form-group {
    margin-bottom: 20px;
}

.form-group label {
    display: block;
    font-weight: 500;
    margin-bottom: 8px;
}

.form-group input {
    width: 100%;
    padding: 12px 16px;
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    font-size: 0.95rem;
    transition: var(--transition);
}

.form-group input:focus {
    outline: none;
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(37, 211, 102, 0.1);
}

.form-group small {
    display: block;
    margin-top: 6px;
    color: var(--text-secondary);
    font-size: 0.8rem;
}

.input-with-toggle {
    position: relative;
}

.input-with-toggle input {
    padding-right: 48px;
}

.toggle-visibility {
    position: absolute;
    right: 12px;
    top: 50%;
    transform: translateY(-50%);
    background: none;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
}

.form-actions {
    display: flex;
    gap: 12px;
    margin-top: 24px;
}

.btn {
    padding: 12px 24px;
    border: none;
    border-radius: var(--radius-md);
    font-size: 0.95rem;
    font-weight: 500;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 8px;
    transition: var(--transition);
}

.btn-primary {
    background: var(--primary-color);
    color: white;
}

.btn-primary:hover {
    background: var(--primary-dark);
}

.btn-secondary {
    background: var(--hover-color);
    color: var(--text-primary);
}

.btn-secondary:hover {
    background: var(--border-color);
}

.connection-status {
    margin-top: 20px;
    padding: 12px 16px;
    border-radius: var(--radius-md);
    display: none;
}

.connection-status.success {
    display: block;
    background: rgba(40, 167, 69, 0.1);
    color: var(--success-color);
    border: 1px solid var(--success-color);
}

.connection-status.error {
    display: block;
    background: rgba(220, 53, 69, 0.1);
    color: var(--danger-color);
    border: 1px solid var(--danger-color);
}

/* ===== Channel Configuration ===== */
.channels-list {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.channel-config {
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    padding: 16px;
    transition: var(--transition);
}

.channel-config:hover {
    border-color: var(--primary-color);
}

.channel-header {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 12px;
}

.channel-color-dot {
    width: 12px;
    height: 12px;
    border-radius: var(--radius-full);
    flex-shrink: 0;
}

.channel-name {
    font-weight: 600;
    font-size: 1rem;
}

.channel-phone {
    color: var(--text-secondary);
    font-size: 0.85rem;
    margin-left: auto;
    font-family: 'Consolas', monospace;
}

.channel-fields {
    display: flex;
    align-items: center;
    gap: 16px;
}

.channel-fields .form-group {
    flex: 1;
    margin-bottom: 0;
}

.channel-fields .form-group label {
    font-size: 0.8rem;
    margin-bottom: 4px;
}

.channel-fields .form-group input {
    padding: 8px 12px;
    font-size: 0.85rem;
}

.channel-status {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 0.8rem;
    padding: 6px 12px;
    border-radius: var(--radius-md);
    white-space: nowrap;
}

.channel-status.disconnected {
    background: rgba(220, 53, 69, 0.1);
    color: var(--danger-color);
}

.channel-status.connected {
    background: rgba(40, 167, 69, 0.1);
    color: var(--success-color);
}

.channel-status i {
    font-size: 0.6rem;
}

.webhook-url {
    display: flex;
    align-items: center;
    gap: 12px;
    background: var(--hover-color);
    padding: 12px 16px;
    border-radius: var(--radius-md);
}

.webhook-url code {
    flex: 1;
    font-family: 'Consolas', monospace;
    font-size: 0.9rem;
    color: var(--text-primary);
}

.copy-btn {
    background: none;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    font-size: 1rem;
    padding: 8px;
    border-radius: var(--radius-md);
    transition: var(--transition);
}

.copy-btn:hover {
    background: var(--border-color);
    color: var(--text-primary);
}

/* ===== Modal ===== */
.modal {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.5);
    display: none;
    align-items: center;
    justify-content: center;
    z-index: 1000;
}

.modal.active {
    display: flex;
}

.modal-content {
    background: var(--card-bg);
    border-radius: var(--radius-lg);
    width: 90%;
    max-width: 500px;
    box-shadow: var(--shadow-lg);
}

.modal-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 20px;
    border-bottom: 1px solid var(--border-color);
}

.modal-header h3 {
    font-size: 1.1rem;
}

.modal-close {
    background: none;
    border: none;
    font-size: 1.5rem;
    color: var(--text-secondary);
    cursor: pointer;
}

.modal-body {
    padding: 20px;
}

.modal-body p {
    margin-bottom: 16px;
    color: var(--text-secondary);
}

.category-buttons {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 12px;
}

.category-btn {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 8px;
    padding: 20px;
    border: 2px solid var(--border-color);
    border-radius: var(--radius-md);
    background: transparent;
    cursor: pointer;
    transition: var(--transition);
    font-size: 0.9rem;
    font-weight: 500;
}

.category-btn i {
    font-size: 1.5rem;
}

.category-btn.commerciale:hover { border-color: var(--commerciale-color); color: var(--commerciale-color); }
.category-btn.assistenza:hover { border-color: var(--assistenza-color); color: var(--assistenza-color); }
.category-btn.amministrativa:hover { border-color: var(--amministrativa-color); color: var(--amministrativa-color); }
.category-btn.generica:hover { border-color: var(--generica-color); color: var(--generica-color); }
.category-btn.spedizione:hover { border-color: var(--spedizione-color); color: var(--spedizione-color); }

/* ===== Toast Notifications ===== */
.toast-container {
    position: fixed;
    bottom: 24px;
    right: 24px;
    display: flex;
    flex-direction: column;
    gap: 12px;
    z-index: 1001;
}

.toast {
    background: var(--card-bg);
    padding: 16px 20px;
    border-radius: var(--radius-md);
    box-shadow: var(--shadow-lg);
    display: flex;
    align-items: center;
    gap: 12px;
    animation: slideIn 0.3s ease;
    min-width: 300px;
}

@keyframes slideIn {
    from {
        transform: translateX(100%);
        opacity: 0;
    }
    to {
        transform: translateX(0);
        opacity: 1;
    }
}

.toast.success { border-left: 4px solid var(--success-color); }
.toast.error { border-left: 4px solid var(--danger-color); }
.toast.warning { border-left: 4px solid var(--warning-color); }
.toast.info { border-left: 4px solid var(--primary-color); }

.toast i {
    font-size: 1.25rem;
}

.toast.success i { color: var(--success-color); }
.toast.error i { color: var(--danger-color); }
.toast.warning i { color: var(--warning-color); }
.toast.info i { color: var(--primary-color); }

/* ===== Pending List ===== */
.pending-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.pending-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 12px;
    background: var(--hover-color);
    border-radius: var(--radius-md);
    cursor: pointer;
    transition: var(--transition);
}

.pending-item:hover {
    background: var(--border-color);
}

.pending-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

.pending-avatar {
    width: 36px;
    height: 36px;
    background: var(--primary-light);
    border-radius: var(--radius-full);
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--primary-dark);
    font-size: 0.85rem;
    font-weight: 600;
}

.pending-name {
    font-weight: 500;
    font-size: 0.9rem;
}

.assign-btn {
    padding: 6px 12px;
    background: var(--primary-color);
    color: white;
    border: none;
    border-radius: var(--radius-md);
    font-size: 0.8rem;
    cursor: pointer;
    transition: var(--transition);
}

.assign-btn:hover {
    background: var(--primary-dark);
}

/* ===== Responsive ===== */
@media (max-width: 1200px) {
    .stats-grid {
        grid-template-columns: repeat(3, 1fr);
    }
}

@media (max-width: 992px) {
    .sidebar {
        position: fixed;
        left: -260px;
        top: 0;
        height: 100%;
        z-index: 100;
    }
    
    .sidebar.open {
        left: 0;
    }
    
    .menu-toggle {
        display: block;
    }
    
    .dashboard-content {
        grid-template-columns: 1fr;
    }
    
    .conversations-panel {
        width: 100%;
    }
    
    .chat-panel {
        display: none;
    }
    
    .chat-panel.active {
        display: flex;
        position: fixed;
        top: 0;
        left: 0;
        width: 100%;
        height: 100%;
        z-index: 101;
    }
}

@media (max-width: 768px) {
    .stats-grid {
        grid-template-columns: repeat(2, 1fr);
    }
    
    .header-right {
        flex-direction: column;
        gap: 12px;
    }
    
    .search-box input {
        width: 100%;
    }
    
    .operators-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 480px) {
    .stats-grid {
        grid-template-columns: 1fr;
    }
    
    .category-buttons {
        grid-template-columns: 1fr;
    }
}

/* ===== Distribution Lists ===== */
.distribution-container {
    height: 100%;
    display: flex;
    flex-direction: column;
}

.distribution-header {
    margin-bottom: 24px;
}

.distribution-header h2 {
    display: flex;
    align-items: center;
    gap: 12px;
    font-size: 1.5rem;
    margin-bottom: 8px;
}

.distribution-header h2 i {
    color: var(--primary-color);
}

.distribution-header p {
    color: var(--text-secondary);
}

.distribution-content {
    flex: 1;
    display: flex;
    flex-direction: column;
    background: var(--card-bg);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-sm);
    overflow: hidden;
}

/* Country Tabs */
.country-tabs {
    display: flex;
    gap: 0;
    border-bottom: 1px solid var(--border-color);
    background: var(--hover-color);
    overflow-x: auto;
}

.country-tab {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 16px 24px;
    border: none;
    background: transparent;
    font-size: 0.95rem;
    font-weight: 500;
    color: var(--text-secondary);
    cursor: pointer;
    transition: var(--transition);
    border-bottom: 3px solid transparent;
    white-space: nowrap;
}

.country-tab:hover {
    background: var(--card-bg);
    color: var(--text-primary);
}

.country-tab.active {
    background: var(--card-bg);
    color: var(--primary-dark);
    border-bottom-color: var(--primary-color);
}

.country-tab .flag {
    font-size: 1.2rem;
}

.contact-count {
    background: var(--primary-light);
    color: var(--primary-dark);
    padding: 2px 8px;
    border-radius: 10px;
    font-size: 0.75rem;
    font-weight: 600;
}

.country-tab.active .contact-count {
    background: var(--primary-color);
    color: white;
}

/* Contacts Panel */
.contacts-panel {
    flex: 1;
    display: flex;
    flex-direction: column;
    padding: 20px;
}

.contacts-toolbar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
    gap: 16px;
    flex-wrap: wrap;
}

.toolbar-left {
    flex: 1;
    min-width: 200px;
}

.search-contacts-input {
    width: 100%;
    max-width: 300px;
    padding: 10px 16px;
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    font-size: 0.9rem;
}

.search-contacts-input:focus {
    outline: none;
    border-color: var(--primary-color);
}

.toolbar-right {
    display: flex;
    gap: 12px;
}

.btn-success {
    background: var(--success-color);
    color: white;
}

.btn-success:hover {
    background: #218838;
}

/* Contacts Table */
.contacts-table-wrapper {
    flex: 1;
    overflow: auto;
}

.contacts-table {
    width: 100%;
    border-collapse: collapse;
}

.contacts-table th,
.contacts-table td {
    padding: 12px 16px;
    text-align: left;
    border-bottom: 1px solid var(--border-color);
}

.contacts-table th {
    background: var(--hover-color);
    font-weight: 600;
    font-size: 0.85rem;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    position: sticky;
    top: 0;
}

.contacts-table th:first-child,
.contacts-table td:first-child {
    width: 40px;
    text-align: center;
}

.contacts-table th:last-child,
.contacts-table td:last-child {
    width: 100px;
    text-align: center;
}

.contacts-table tbody tr:hover {
    background: var(--hover-color);
}

.contacts-table td {
    font-size: 0.9rem;
}

.contact-actions {
    display: flex;
    gap: 8px;
    justify-content: center;
}

.contact-actions button {
    width: 32px;
    height: 32px;
    border: none;
    background: transparent;
    color: var(--text-secondary);
    border-radius: var(--radius-sm);
    cursor: pointer;
    transition: var(--transition);
}

.contact-actions button:hover {
    background: var(--hover-color);
}

.contact-actions button.edit-btn:hover {
    color: var(--primary-color);
}

.contact-actions button.delete-btn:hover {
    color: var(--danger-color);
}

/* Empty State */
.contacts-empty {
    flex: 1;
    display: none;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 60px 20px;
    color: var(--text-secondary);
}

.contacts-empty.visible {
    display: flex;
}

.contacts-empty i {
    font-size: 4rem;
    margin-bottom: 16px;
    opacity: 0.3;
}

.contacts-empty p {
    margin-bottom: 20px;
    font-size: 1.1rem;
}

/* Form Row */
.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}

/* Modal Large */
.modal-content.modal-large {
    max-width: 600px;
}

/* Marketing Info */
.marketing-info {
    background: var(--hover-color);
    padding: 16px;
    border-radius: var(--radius-md);
    margin-bottom: 20px;
}

.marketing-info p {
    margin: 0;
    margin-bottom: 8px;
    color: var(--text-primary);
}

.marketing-info p:last-child {
    margin-bottom: 0;
}

#marketing-message {
    width: 100%;
    padding: 12px 16px;
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    font-size: 0.95rem;
    font-family: inherit;
    resize: vertical;
}

#marketing-message:focus {
    outline: none;
    border-color: var(--primary-color);
}

/* Responsive Distribution */
@media (max-width: 768px) {
    .country-tabs {
        flex-wrap: nowrap;
        overflow-x: auto;
    }
    
    .country-tab {
        padding: 12px 16px;
        font-size: 0.85rem;
    }
    
    .contacts-toolbar {
        flex-direction: column;
        align-items: stretch;
    }
    
    .toolbar-left {
        width: 100%;
    }
    
    .search-contacts-input {
        max-width: none;
    }
    
    .toolbar-right {
        justify-content: flex-end;
    }
    
    .form-row {
        grid-template-columns: 1fr;
    }
    
    .contacts-table th:nth-child(4),
    .contacts-table td:nth-child(4) {
        display: none;
    }
}